FAQs

Yes, we can send you weekly texts confirming your payments received for the previous week.

Rarely. Normally, only in cases where a patient is refusing to pay a valid invoice, and we are left with no other option.

This very much depends on the Embassy; whilst our average is less than 3 months, the Middle Eastern embassies are generally 4-5 months.

Absolutely not. At the end of each month, we will send you an invoice detailing our fee for that month.

We’ll send you your contract, as well as forms for the insurers, authorising us to manage your billing. Simply complete, sign and return – we’ll take it from there.