FAQs
In this section, you will find answers to some of the most frequently asked questions. If you can't find the information you require, please get in touch.
Can you send me notifications by text?
Yes, we can send you weekly texts confirming your payments received for the previous week.
Do you use debt collection agencies?
Rarely. Normally, only in cases where a patient is refusing to pay a valid invoice, and we are left with no other option.
How long does it take you to collect Embassy payments?
This very much depends on the Embassy; whilst our average is less than 3 months, the Middle Eastern embassies are generally 4-5 months.
How do you get your service fee? Do you deduct it from monies collected?
Absolutely not. At the end of each month, we will send you an invoice detailing our fee for that month.
What is the set up process?
We’ll send you your contract, as well as forms for the insurers, authorising us to manage your billing. Simply complete, sign and return – we’ll take it from there.
01344 440893
PO Box 4235, Bracknell,
Berkshire, RG42 9QE
Opening Hours
Monday to Friday
9.00am to 5.00pm